Terms and Conditions

Thank you for using our Services. Our “Services” include our website, the WLWT Coaching app, and the coaching services you access through our website or app. Please read these Terms of Use (“Terms”) carefully.

By using our Services, you agree to these Terms. If you do not agree to them, you must not access or use our Services.

Who We Are and What This Agreement Does

We are WEIGHT LOSS WITH TARN LTD, a company registered in England and Wales.

Registered Address: 57 Himley Crescent, Goldthorn Park, Wolverhampton, WV4 5DE, United Kingdom

These Terms govern your access to and use of our Services and set out:

your legal rights and responsibilities;
our legal rights and responsibilities; and
certain key information required by law.

How to Contact Us

If you wish to contact us for any reason, please email: tarnpreet.bassi1@live.co.uk

If we need to contact you, we may do so by email, SMS, telephone or post using the contact details you provide.

By submitting your information through our website, social media, forms or advertisements, you agree that WEIGHT LOSS WITH TARN LTD or its representatives may contact you regarding our services.

How You May Use Our Services

In return for complying with these Terms, you may:

access and use our website and WLWT Coaching app for personal use only;
access coaching support, educational resources, meal plans, workout plans and tracking tools;
receive updates, improvements and bug fixes for the app where applicable.

You must be at least 18 years old to purchase or use our coaching services unless parental consent has been provided.

Any plans, coaching resources or materials supplied through the Services remain accessible only during your active coaching period unless otherwise stated.

Upon termination of your coaching access, your access to the WLWT Coaching app, resources, plans and materials may be removed.

Our Services Are Not Medical Advice

Our Services are provided for educational and informational purposes only.

WEIGHT LOSS WITH TARN LTD and its coaches are not acting as doctors, dietitians, nutritionists, psychologists or licensed healthcare providers.

Nothing within our Services should be treated as medical advice, diagnosis or treatment.

You should always consult your GP or qualified healthcare provider before:

starting any workout programme;
changing your diet;
beginning supplementation;
making health-related decisions.

You acknowledge that participation in exercise, nutrition changes and coaching carries risks and you take part voluntarily and at your own risk.

We do not guarantee:

weight loss;
physical transformations;
medical improvements; or
specific results.

Results vary based on individual adherence, lifestyle, medical history and personal circumstances.

Use of Our Services Is at Your Own Risk

You are solely responsible for your participation in our Services.

If you experience dizziness, faintness, chest pain, shortness of breath, injury or illness while exercising or following any recommendations, you should stop immediately and seek medical advice.

You must disclose all relevant:

injuries;
allergies;
intolerances;
medications;
illnesses;
medical conditions; and
physical limitations

before beginning coaching and throughout your time using the Services.

WEIGHT LOSS WITH TARN LTD accepts no responsibility for injuries, illnesses, reactions, damages or losses resulting from:

failure to disclose relevant information;
misuse of the Services;
failure to follow medical advice;
participation in exercise activities;
food intolerances or allergic reactions.

Required Information

You agree to provide accurate information relevant to your coaching including:

weight;
health status;
activity levels;
goals;
injuries;
wellbeing information.

Failure to provide accurate information may affect the quality or suitability of coaching support.

Ordering Coaching Services

You may enquire about coaching services through our website, forms, advertisements or social media.

Following consultation, we may offer coaching services suitable to your goals and circumstances.

A contract between you and WEIGHT LOSS WITH TARN LTD is formed once:

payment has been accepted; and
your onboarding or coaching access has been confirmed.

We reserve the right to refuse coaching applications at our discretion.

Payment Terms

All pricing, payment schedules and coaching durations will be confirmed prior to purchase.

Payments may be made:

upfront; or
via agreed instalment/payment plans.

All payments are non-refundable except where required by applicable law.

By purchasing and accessing the Services, you acknowledge and agree that:

coaching services commence immediately upon onboarding;
digital content, app access, plans, resources and coaching materials are supplied immediately;
you expressly waive any statutory cooling off or cancellation rights once access to the Services has begun;
failure to use the Services does not remove your payment obligations;
change of mind does not entitle you to a refund.

Refunds, partial refunds, credits or transfers will not be provided for:

completed coaching periods;
partially completed coaching periods;
unused coaching time;
missed check-ins;
failure to engage;
dissatisfaction with progress or results;
personal circumstances;
holidays;
work commitments;
inability or unwillingness to continue;
early termination requests.

Where a payment plan has been agreed, you remain responsible for completing all payments relating to the agreed minimum term.

Missed or failed payments may result in:

suspension of coaching;
removal from the WLWT Coaching app;
cancellation of support access;
debt recovery action where necessary.

Your Account

You must keep your login details secure and confidential.

You must not:

share your account;
allow another person to access your coaching;
distribute plans, resources or app content.

Any misuse of your account may result in immediate suspension or termination.

Whose Devices Can Use the App

The WLWT Coaching app may only be used on devices owned by you or used with permission.

You are responsible for maintaining the confidentiality of your login details and account access.

App Availability

The WLWT Coaching app may be available through third-party app stores including Apple App Store and Google Play.

Your use of those platforms may also be subject to their own terms and policies.

Compatible Devices

You are responsible for ensuring your device is compatible with the WLWT Coaching app.

Functionality may vary between devices and operating systems.

Updates and Changes to the Services

We may update, improve, modify or remove features within the Services at any time.

This may include:

app updates;
coaching features;
resources;
educational content;
tracking functionality.

We are not responsible where your device settings, outdated software or internet access affect app functionality.

You May Not Transfer the Services

Your coaching access is personal to you and cannot be transferred, resold or shared with another individual.

Acceptable Use Restrictions

You must not:

bully or harass others;
spread harmful misinformation;
upload offensive or discriminatory material;
misuse community spaces;
engage in spam or promotions;
interfere with app functionality.

We reserve the right to remove content or terminate accounts where these rules are breached.

License Restrictions

You agree not to:

reverse engineer the app;
copy or distribute app content;
misuse the platform;
interfere with app security;
use the Services unlawfully.

Intellectual Property Rights

All content provided through the Services remains the intellectual property of WEIGHT LOSS WITH TARN LTD unless otherwise stated.

This includes:

meal plans;
workout plans;
videos;
educational materials;
branding;
graphics;
app content;
coaching frameworks.

You may not:

copy;
distribute;
resell;
reproduce;
modify;
publish

any materials without written permission.

Your Privacy

We process personal data in accordance with our Privacy Policy.

By using our Services, you consent to the collection and use of your information for:

coaching support;
progress tracking;
communication;
service delivery.

While we take reasonable security measures, no online platform is entirely secure and you use the Services at your own risk.

Third-Party Websites

Our Services may contain links to third-party websites or platforms.

We are not responsible for the content, privacy policies or functionality of third-party services.

Our Responsibility for Loss or Damage

The Services are provided “as available”.

We make reasonable efforts to provide accurate information and coaching support but do not guarantee:

uninterrupted access;
specific results;
error-free functionality.

WEIGHT LOSS WITH TARN LTD is not liable for:

indirect losses;
business losses;
loss of opportunity;
health complications arising outside our reasonable control;
technical interruptions;
third-party platform outages.

Nothing in these Terms excludes liability where unlawful to do so.

Ending This Agreement

Your agreement will either:

run for a fixed minimum term; or
continue on a rolling monthly basis,

as confirmed during signup and purchase.

Fixed-Term Coaching

Where you commit to a fixed minimum coaching term (including but not limited to 6, 9 or 12 month programmes), you agree to remain responsible for all payments relating to the full agreed minimum term.

Fixed-term coaching agreements cannot be cancelled early due to:

change of mind;
lack of motivation;
lack of engagement;
dissatisfaction with results;
personal circumstances;
medical circumstances not preventing legal performance of the agreement;
holidays;
work commitments;
financial circumstances;
failure to use the Services.

If you choose to stop participating in coaching before the end of your agreed minimum term, all remaining scheduled payments will still remain due and payable.

Rolling Monthly Coaching

Where coaching continues beyond any agreed minimum term on a rolling monthly basis, either party may cancel by providing a minimum of 30 days’ written notice to: tarnpreet.bassi1@live.co.uk

Cancellation will take effect at the end of the applicable billing period following expiry of the notice period.

No Refund Policy

All payments made to WEIGHT LOSS WITH TARN LTD are non-refundable except where required by applicable law.

By purchasing and accessing the Services, you acknowledge and agree that:

coaching services commence immediately upon onboarding;
digital content, app access, plans, resources and coaching materials are supplied immediately;
you expressly waive any statutory cooling off or cancellation rights once access to the Services has begun.

Refunds, partial refunds, credits or transfers will not be provided for:

completed coaching periods;
partially completed coaching periods;
unused coaching time;
missed check-ins;
failure to engage;
dissatisfaction with progress or results;
personal circumstances;
change of mind;
inability or unwillingness to continue;
early termination requests.

Failure to use the Services does not remove your contractual payment obligations.

Suspension and Termination

WEIGHT LOSS WITH TARN LTD reserves the right to suspend or terminate access to the Services immediately where:

payments fail;
abusive, threatening or inappropriate behaviour occurs;
account sharing occurs;
these Terms are breached.

Termination or suspension of Services does not waive or remove any outstanding payment obligations owed under the agreement.

Complaints

If you wish to raise a complaint, please contact:

WEIGHT LOSS WITH TARN LTD 57 Himley Crescent, Goldthorn Park, Wolverhampton, WV4 5DE, United Kingdom

Email: tarnpreet.bassi1@live.co.uk

We aim to handle complaints fairly and within a reasonable timeframe.

Alternative Dispute Resolution

If a dispute arises, both parties agree to first attempt resolution in good faith before formal legal action.

Complaints can be submitted to: tarnpreet.bassi1@live.co.uk

We May Transfer This Agreement

We may transfer our rights or obligations under these Terms to another business entity where necessary.

Your rights under these Terms will not be negatively affected.

You Need Our Consent to Transfer Rights

You may not transfer your rights or obligations under these Terms without written permission.

Third Party Rights

No third party has rights to enforce these Terms except where required by law.

If Part of This Contract Becomes Invalid

If any part of these Terms is found unenforceable, the remaining sections will continue in full force.

Delays in Enforcement

Any delay by us in enforcing these Terms does not waive our right to enforce them later.

Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be handled within the courts of England and Wales unless consumer protection laws state otherwise.